Browsing Category »BPO«
→ May 13, 2010
With the proclamation of the next President of the Republic of the Philippines still a month or less away, it’s time to take a look at the campaign pronouncements of Benigno “Noynoy” S. Aquino III as it affects the industry that has continued to provide a constant stream of Foreign Direct Investments (FDI) and immediate jobs to our young employees – the Business Process Outsourcing (BPO), specifically the Call Center segment.
→ January 1, 2010
The CEO and COO of KUNNECT recently visited the Philippines to launch its call center technology solutions to the Philippine BPO market. Fred Cote, co-founder and CEO, spoke at the October 12 meeting of the members of the Call Center Association of the Philippines (CCAP) in Shangri-La Hotel Makati.
→ November 7, 2009
Are call center training schools really producing candidates for the various small or large call center companies around the country with inadequate skills for promotion? Is the Philippines creating a population akin to factory workers of decades ago hype? Is the call center industry in the verge of imploding because of the increasing cost of training only entry level people, driving the cost of outsourcing in the Philippines higher?
→ November 3, 2009
If you were an entrepreneur bitten by the bug of setting up a call center, would you do it?
