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call center organization Archive

Now Offering a “Bachelor of Science in Call Center” Degree
Are call center training schools really producing candidates
  Rafael Pekson II /   07 Nov 2009

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    For more than 30 years, I have been a leadership coach, a management consultant, a digital marketing maverick, a techno nerd, a social blogger, a contact center expert, a small business activist, a startup/early stage adviser, and an all-around nice guy. Today, co-run a company called ROAR Technology, Marketing and Consulting which provides end-to-end technology and marketing services, and a heck of a list of consulting services.

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