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Browsing Tag »management«

Now Offering a “Bachelor of Science in Call Center” Degree →  November 7, 2009

Are call center training schools really producing candidates for the various small or large call center companies around the country with inadequate skills for promotion? Is the Philippines creating a population akin to factory workers of decades ago hype? Is the call center industry in the verge of imploding because of the increasing cost of training only entry level people, driving the cost of outsourcing in the Philippines higher?

Life is Good! All the Time! →  November 3, 2009

After having written and blogged in several sites, I’ve come to realize that I have to professionalize the way I want to communicate my thoughts, interests, experiences, hopes, ambitions, intentions, dreams and foresight.

Do You Have the Solution to Your Call Center Problem? →  November 3, 2009

If you were an entrepreneur bitten by the bug of setting up a call center, would you do it?